Privacy Policy

We, at Cucumber Organics, respect your privacy and value the relationship we have with you. Every effort is made to guarantee that the information you provide on this website is not used for wrongful purposes. Your visit to cucumberorganics.com is subject to the conditions laid out in this Privacy Policy and our Terms Of Use. The conditions of our Privacy Policy are subject to change; any changes made in this Privacy Policy in the future will be notified to you.

When And What Information Does Cucumber Organics Collect?

Cucumber Organics collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you purchase products, or sign up for email notifications. Your card information is only requested only when you place an order and is submitted to our payment gateway CCAvenue via the highest level of encryption to ensure the maximum amount of safety and security. CCAvenue gives you the option of saving your card details for your future purchases, however none of this information is stored with the Cucumber Organics.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information.

The information you share with Cucumber Organics is stored with us as per the applicable law.

Why Do We Collect This Information?

Your information and preferences help us serve you better. The information you provide us is utilised for customizing product recommendations that are best suited for your needs. The primary reason we gather information is for order processing, shipping, customer service and better overall customer experience. It also helps us to resolve your queries more effectively. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and site navigation.

What Measures Does Cucumber Organics Take To Ensure Security When Shopping Online?

When you place an order or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies.

www.cucumberorganics.com website makes use of 128 Bit Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the 128 Bit Secure Socket Layer (SSL).

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).

The information is sent to your card issuer's bank over a secure, proprietary connection. When the authorization process is complete - this takes around five seconds - you receive an approval or decline response in your browser, and we are informed appropriately to initiate the shipping process.

Does Cucumber Organics Share My Information With Other Companies?

Cucumber Organics respects that you do not want your personal information shared with other companies. Therefore, the information which you provide will only be used for your intended purpose and to complete your online purchase. Cucumber Organics does not share, rent or sell your information with any other company.

Links to Other Sites

At times, Cucumber Organics may provide links to other company websites which we believe may be of interest to you. Cucumber Organics is not responsible for the content or services on these sites, and if you choose to explore these links we suggest you review their privacy policies.

Basic Internet Security Precautions

Data transmission over the internet should inherently be treated with caution. Cucumber Organics does not guarantee complete security of the data transmitted over the internet. You are solely responsible for keeping your Cucumber Organics account password and other account details confidential. Cucumber Organics will never prompt you for your password except during login.

How Do I Update My Account Information?

It is quick and easy to update your account information. Simply log in at My Account and proceed to 'Account Information'. Please note that we do not store your credit/debit card information in your personal profile.

How Do I Remove My Name From The Cucumber Organics Email List?

To unsubscribe from our email mailing list, click on the Unsubscribe link in the Cucumber Organics email sent to you. If you are a registered user with cucumberorganics.com, you can also log into My Account, and unsubscribe from the Newsletter Subscriptions page. In both cases, you will be removed from our mailing list.

If for some reason this privacy and security policy does not answer your questions, please contact us at knock_knock@cucumberorganics.com . We value your feedback and look forward to improving our services to better meet your needs.